customer service.

everyone has days here and there where they hate everyone else. i have those days a lot. my job has made me misanthropic. i would like to believe that this isn't entirely my own fault. i might be negative, but i'd like to think that i'm also polite. so why is dealing with the public so difficult so much of the time? i have worked in customer service in several jobs, but my current position has had more of a negative impact on how i perceive the human race than any of my other jobs. (i will admit that cashiering at a health food store comes close.) so many of the people i deal with on a daily basis are condescending at best and angry at worst. people seem so inclined to pick fights about such silly things. and that kind of behavior ruins it for everyone else. i come into contact with so many assholes that now i just assume everyone is going to be an asshole.

it's a vicious cycle.

but i'm wondering, is this country just getting meaner? there has to be a reason why people are like this. a friend of mine has said that as we move away from a manufacturing based society and toward a more thinking based society, people have all this extra energy and they don't know what to do. so they get angry. and take it out on all of us whose jobs are to deal with their mood swings. i'm not sure if that totally explains it, but maybe it has something to do with it.

regardless, the one thing i'm sure of is that in my future i need to have a job where dealing with the public is someone else's problem.